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Certificate II in Hospitality – SIT20316

Course Overview

Certificate II in Hospitality
National Course Code: SIT20316
Training Package: SIT – Tourism, Travel and Hospitality Training Package

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.


6 Months

Entry requirements for the Qualification

There are no entry requirements for this qualification.

Course Content (6 Core units and 6 Elective units)

BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND2003 Use hospitality skills effectively
SITXCOM002 Show social and cultural sensitivity
SITXCCS003 Interact with customers
SITXWHS001 Participate in safe work practices
SITXFSA001 Use hygienic practices for food safety
HLTAID003 Provide first aid
CPPCLO2010A Clean ceiling surfaces and fittings
SITHACS001 Clean premises and equipment
BSBCUS201 Deliver a service to customers
BSBITU201 Produce simple word processing documents

The above list includes units being offered at All Australian Training and that are required to complete this qualification. Other colleges may offer different elective options. If licensing in another State other than NSW is required, please check requirements with the relevant State.

Course Start Date

Please contact admin on 02 8872 890/ ‎0426 533 190 or email to admin@aat.edu.au

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