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Certificate II in Business – BSB20115

Course Overview

Certificate II in Business
National Course Code: BSB20115
Training Package: BSB Business Services Training Package

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.


6 Months

Entry requirements for the Qualification

There are no entry requirements for this qualification.

Course Content (1 Core unit & 11 Elective units)

BSBWHS201 Contribute to health and safety of self and others
BSBPUR301 Purchase goods and services
BSBWOR203 Work effectively with others
BSBWOR202 Organise and complete daily work activities
BSBINM201 Process and maintain workplace information
BSBINM202 Handle mail
BSBCUS201 Deliver a service to customers
BSBITU201 Produce simple word processing documents
BSBIND201 Work effectively in a business environment
BSBINN201 Contribute to workplace innovation
SIRXCLM101 Organise and maintain work areas
SIRXCOM101 Communicate in the workplace to support team and customer outcomes

The above list includes units being offered at All Australian Training and that are required to complete this qualification. Other colleges may offer different elective options. If licensing in another State other than NSW is required, please check requirements with the relevant State.

Course Start Date

Please contact admin on 02 8872 890/ ‎0426 533 190 or email to admin@aat.edu.au

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